Effective Date: 07/05/2025

Welcome to Durant Sports. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website: www.durantsports.co.uk.

Durant Sports

Woodside Farm Industrial Estate, Ketton Road, Empingham, Oakham LE15 8QD

Email: [email protected]

Phone: 01572 822013

We are the data controller responsible for your personal data under this policy.

We may collect and process the following types of information:

• Personal Identifiable Information (PII): such as your name, email address, phone number, and billing/shipping address when you place an order or contact us.

• Payment Information: handled securely through our payment processor. We do not store your credit/debit card details.

• Technical Data: such as IP address, browser type, operating system, referring URLs, and browsing behavior collected via cookies.

• Account Information: if you create an account with us, we collect your login details and order history.

We use your data to:

• Fulfill and manage orders

• Provide customer support

• Send order confirmations and service updates

• Improve our website and services

• Send marketing communications (if you’ve opted in)

• Comply with legal obligations

We process your personal data based on:

• Performance of a contract (e.g., to deliver your order)

• Your consent (e.g., for marketing emails)

• Compliance with a legal obligation

• Legitimate interests (e.g., website security, business improvement)

We may share your information with:

• Trusted third-party service providers (e.g., payment processors, delivery companies)

• Regulatory or law enforcement authorities if required

• Analytics providers (e.g., Google Analytics) for website usage insights

We do not sell or rent your personal data.

Our site uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (subject to legal obligations)

• Object to or restrict certain types of processing

• Withdraw consent at any time (for marketing communications)

• Lodge a complaint with the Information Commissioner’s Office (ICO).

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We use appropriate technical and organizational measures to safeguard your data. However, no method of transmission over the internet is 100% secure.

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and you should read their privacy policies before providing any information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: 01572 822013